Expectations of Headquarters Employees from ERP Systems in the Turkish Construction Sector
Main Article Content
Abstract
Turkey's construction industry constitutes an important economic power with large projects and large-scale construction activities. Effective management of construction projects requires efficient use of workforce and resources. With today's digitalization and integration processes gaining momentum, Enterprise Resource Planning (ERP) Systems are being used effectively. These systems offer benefits such as providing quick access to information, organizing business processes, using resources more effectively and increasing coordination. In this context, the place of ERP Systems in the sector is increasing. In order for ERP systems to be used effectively, they must be able to meet users' expectations. The main purpose of this research is to thoroughly investigate the expectations of head office personnel in the Turkish construction industry regarding ERP systems and to evaluate to what extent these expectations are met after implementation. A survey was conducted to obtain information about the expectations of employees in the head offices of Turkish construction companies that use and do not use ERP systems and to evaluate the satisfaction levels of employees in the headquarters of companies that use ERP. The results of this study are expected to provide valuable information to both ERP developers and construction companies.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
References
J. G. Monks, *Operations Management: Theory and Problems*, 3rd ed. Singapore: McGraw-Hill Inc., 1987.
S. H. Chung and C. A. Snyder, "ERP adoption: A technological evolution approach," *International Journal of Agile Management Systems*, vol. 2, no. 1, pp. 24–32, 2000. DOI: https://doi.org/10.1108/14654650010312570
P. Bingi, J. K. Golda, and M. K. Sharma, "Critical issues affecting an ERP implementation," *Information Systems Management*, vol. 16, no. 1, pp. 7–15, 1999. DOI: https://doi.org/10.1201/1078/43197.16.3.19990601/31310.2
S. Demir, "Kurumsal kaynak planlaması," *Bilgi Teknolojileri Haber Bülteni*, no. 12, pp. 14–18, May 2000.
G. İ. Sönmeztürk, "Kurumsal kaynak planlamasında başarı faktörleri," M.S. thesis, Inst. of Sci., Istanbul Technical Univ., Istanbul, Turkey, 2008.
R. L. Peurifoy, W. B. Ledbetter, and C. J. Schexnayder, *Construction planning, equipment, and methods*, 5th ed. New York: McGraw-Hill, 1996.
S. Sorguç Doğan, *İnşaat proje yönetiminin hizmet ve uygulama standardı*, Istanbul: İMO Yayınları, 2002, p. 3.
N. Zhang and R. Tiong, "Integrated electronic commerce model for the construction industry," *ASCE Journal of Construction Engineering and Management*, vol. 129, no. 5, pp. 578–585, 2003. DOI: https://doi.org/10.1061/(ASCE)0733-9364(2003)129:5(578)
A. D. Russell and T. Froese, "Challenges and a vision for computer-integrated management systems for medium-sized contractors," *Canadian Journal of Civil Engineering*, vol. 24, no. 2, pp. 180–190, 1997. DOI: https://doi.org/10.1139/l96-089
İ. Yitmen, "Çoklu-proje ortamında web-tabanlı bütünleşik yapım yönetim sistemi modeli," Ph.D. thesis, Inst. of Sci., Istanbul Technical Univ., Istanbul, Turkey, 2002.
R. Amor, "Integrating construction information: An old challenge made new," in *Proceedings of CIT 2000—Taking the construction industry into the 21st century*, International Conference on Construction Information Technology, Reykjavik, Iceland, vol. 1, pp. 11–20, 2000.
A. Akinsola, N. Dawood, and B. Hoobs, "Construction planning process improvement using information technology tools," in *Proceedings of CIT 2000—Taking the construction industry into the 21st century*, International Conference on Construction Information Technology, Reykjavik, Iceland, vol. 1, pp. 40–51, 2000.